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| An image captured from the mobile ticketing site of the Seoul Express Bus Terminal, Oct. 30, shows a message informing customers of a system error and asking them to buy tickets in person. Yonhap |
A massive ticketing delay occurred at a major bus terminal in southern Seoul, Saturday, due to a suspected system malfunction, causing disruption and confusion among travelers.
The system error occurred at about 11 a.m. at the Seoul Express Bus Terminal in the southern district of Gangnam, when the T-money smart ticketing system failed, according to officials and citizens who were on the scene.
Officials guided customers to pay for the fares in cash as they got on the bus, causing huge delays as the terminal was already crowded with people going away on weekend trips.
“I almost had to go back home because the ticketing did not work,” a tweet read. More tweets came up about the incident, with another Twitter user saying how “things all went back to analog.”
The system was recovered by 12:30 p.m.
Officials said they are working to figure out the exact cause of the system failure. (Yonhap)
Ticketing system error disrupts bus terminal in southern Seoul
Source: Buhay Kapa PH
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